Legal Policies

These Terms of Service govern your access to and use of the huevOS website, software, digital products, custom development services, consulting, and any related materials (collectively, the “Services”). By using this website or engaging huevOS for services, you acknowledge that you have read, understood, and agreed to these Terms.

1.1 Acceptance of Terms

You agree to be bound by these Terms and any applicable policies referenced herein. If you do not agree, you must discontinue use of the Services immediately. huevOS reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Services constitutes acceptance of the updated Terms.

1.2 Services Provided

huevOS may offer the following services, subject to availability and scope:

• Custom software development tailored to client needs
• Business automation and workflow optimization
• Websites, web applications, and digital platforms
• Product or inventory management systems
• Consulting, technical advisory, and systems analysis

huevOS does not guarantee any specific business results, financial improvements, or operational outcomes. All software is provided is&ldyou;as is” unless otherwise specified in writing.

1.3 User Responsibilities and Conduct

You agree to:

• Provide accurate information when requesting services
• Use software and deliverables only for lawful purposes
• Avoid attempts to bypass security, access restricted systems, or modify code without authorization
• Refrain from distributing harmful, illegal, or malicious content through huevOS systems
• Comply with all local, state, federal, and international laws

1.4 Intellectual Property Rights

All branding, website design, graphics, code, content, and materials on this site are owned by huevOS and protected under U.S. and international copyright law.

For custom software projects, huevOS retains full ownership and copyright of all source code, internal tools, frameworks, infrastructure, and development materials unless explicitly transferred by written contract. Clients receive a license to use delivered software for their business operations.

Clients may not resell, redistribute, modify, copy, sublicense, reverse engineer, or replicate software without explicit written permission.

1.5 Warranties & Disclaimers

The Services are provided “as is” and “as available”. huevOS makes no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, uptime, data accuracy, or uninterrupted operation.

1.6 Limitation of Liability

To the maximum extent permitted by law, huevOS is not liable for:

• Loss of revenue, profits, or business opportunities
• Data loss or corruption
• Downtime or service interruptions
• Software bugs, errors, or vulnerabilities
• Third-party integrations, hosting, or external system failures

Total liability for any claim is limited to the amount paid by the client for the Services within the preceding 60 days.

1.7 Termination

huevOS may suspend or terminate access to Services at any time for violations of these Terms, harmful behavior, or misuse of delivered software. Termination does not entitle any refund for completed work or services already rendered.

This Privacy Policy explains how huevOS collects, uses, and protects personal information in compliance with CCPA/CPRA, GDPR, and applicable privacy laws.

2.1 Information We Collect

• Contact information (name, email, phone, company)
• Business project details you voluntarily provide
• IP address, device information, interaction logs
• Operational data needed to build custom software

2.2 How We Use Information

• Respond to inquiries and communication
• Provide quotes, project scopes, and service agreements
• Develop software and perform contracted services
• Improve website performance and user experience
• Meet legal, accounting, and operational obligations

2.3 Sharing of Information

huevOS does not sell personal data. Information may be shared only with:

• Trusted service providers (hosting, analytics, email systems)
• Legal authorities if required by law
• Contracted project collaborators with confidentiality obligations

2.4 Your Rights

Depending on your location, you may:

• Request access to your data
• Request deletion or correction
• Opt out of communications
• Request a copy of your data (GDPR)

2.5 Data Retention

Data is stored only as long as necessary for business operations, legal compliance, or project continuity. Backups or development archives may contain project-related data.

5.1 Project Scope

All work is defined by written proposals, quotes, or agreements. Any feature, integration, or functionality not explicitly listed is considered out of scope. Out-of-scope requests require a new quote or change order.

5.2 Payments

Projects may require deposits before work begins. Milestone payments must be paid on completion. All payments for completed deliverables or time spent are final and non-refundable. Failure to pay may result in suspension of service or withholding of deliverables.

5.3 Client Responsibilities

• Provide timely feedback, assets, and information
• Ensure data provided is accurate and legally usable
• Maintain backups of business-critical data

5.4 Ownership of Deliverables

huevOS retains ownership of software architecture, source code, internal libraries, and tools. Clients receive a perpetual, non-exclusive license to use the delivered software for their business. Source code rights may be transferred only via explicit written agreement.

5.5 Confidentiality

Both parties agree to keep confidential all private business information, documentation, credentials, and trade secrets shared during the project.

5.6 Warranty and Support

Unless otherwise specified, software is delivered “as is.” Bug fixes or ongoing support may require a separate maintenance agreement. Changes requested after project completion are billed separately.

5.7 Governing Law

These terms are governed by the laws of the State of California. Any disputes shall be resolved in the appropriate state or federal courts located in California.